IT Staffing Services - What is difference between staffing services and staff augmentation?

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IT Staffing Services that need to execute new projects often look to outsourcing as a means to efficiently reach goals. However, when it comes to IT outsourcing isn’t the same across the board. Firms can choose a “staff augmentation” approach where outside workers join the existing team, or a “managed services” framework that matches traditional project-centric outsourcing.

The Staff Augmentation Approach:

With IT Staffing Services augmentation, companies bring qualified workers in-house to work side-by-side with full-time employees. Firms that provide these staff often offer consultative services where they can help a business assess their needs. For example, they might need help integrating data sources with CRM or SQL specialists.

Consider these core benefits of the staff augmentation approach:

Decreased staffing costs. Staff members require health insurance, retirement plans (often with matching contributions) and other costs. With augmentation, companies can obtain specialized skills quickly, allowing them to save budget for selective hiring or to put money directly into IT tech solutions.

Flexibly adapt to business conditions. When unexpected events occur, IT often needs people with varying skill sets in order to fix problems or seize new opportunities. Augmentation helps with staff shortages that might come from layoffs or people leaving the firm. It’s also ideal for seasonal fluctuations, such as for online retailers that might need to beef up their IT support staff during the holidays shopping season.

Low impact. Augmentation staff can be added or removed at well and are designed to flow into the work with minimal interruption. They provide an easy way for IT to complete necessary projects without disrupting the operating model.

Despite the potential for reduced costs and other related benefits, staff augmentation isn’t always the right approach. When augmentation becomes a permanent fixture within a business, then its value is often decreased when compared to a managed services setup. Augmentation is better suited to short-term projects with a defined need and end point, which keeps costs in check and leverages the enhanced ability to flexibly meet demands.

Resource management suffers. As the number of augmentation staff grows and management is more and more comfortable with their services, then it’s sometimes too easy to pull in new resources. An IT manager might choose augmented staff instead of tasking internal team members who hold the proper knowledge and deeper context about the business.

Staff numbers become unwieldy. An IT manager who utilizes long-term augmentation can find themselves with an overload of augmented staff, with too many high-cost billable hours. The more augmented staff under management, the harder it is to quantify their value to completing mission-critical projects. Managers without metrics can’t hold the staffing company accountable for performance issues.

The Managed Services Approach

A managed services (traditional IT outsourcing) approach can provide IT with a solution that involves less training and internal maneuvering. It’s especially attractive when compared to longer-term augmentation arrangements. Managed services offers multiple benefits including:

The outsourcing supplier assumes control over their part of a project and offers service-delivery commitments that aren’t typically found with augmentation providers. This structure introduces accountability, so IT management can better tie costs to quantifiable results.

Knowledge sharing. During the course of a managed services engagement, the knowledge gained by the outsourcer will be documented and transferred to the hiring firm. With long-term augmentation, it is sometimes difficult to retrieve this knowledge from the augmented staff who create a siloed environment.

Defined outcomes. Managed services is fundamentally about providing a client with a defined outcome. Perhaps IT needs help with BI implementation. They can task a managed services firm with completing the project in a set amount of time at a defined price which is tied to the completion of the outcome. If the project is more complex or easier than expected, then resources are scaled up or down.

Staff augmentation provides temporary IT employees who support projects or regular IT needs and are managed by existing department management within your company.

Staffing services provides a team of experienced IT professionals who are hired for a specific project and are managed externally

Staff Augmentation

Staff augmentation is helpful when you have a talent shortage but already have management set up to provide project oversight. You need limited manpower, for example an individual or a small group.

staff augmentation use when you have a special need. Individuals you hire to augment your staff can jump in and get to work right away without needing to be walked through your process. Staff augmentation can help you tackle specific projects, but is not ideal for a strategic deliverable like a report.

Staffing Services

Staffing services are generally used to solve a specific business challenge. They can be helpful if a company does not yet have the skill set or infrastructure.Staffing services are typically more expensive than staff augmentation because you receive more from their services Visit Here

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